How to access free confidential support and advice about alcohol and drugs...

Visit us

Drop in to speak to a member of our staff in our Walk-In Advice & Information Centres located throughout Bristol, including on Saturdays.

Find a walk-in centre

Telephone us

Give our dedicated Advice & Information Line a call on 0117 987 6000.
Open Monday - Friday, 9 am - 8 pm. Saturday 10 am - 5 pm.

If we are unable to answer your call, people leave a message with your name and number and we will call you back.

call US

Message us

For more information or queries, you can email us at [email protected], send post to our business address at 11 Brunswick Square, Bristol BS2 8PE, or use our online form below. You can also make a complaint or give us feedback.

send a message

Visit your GP

If you're already seeing your GP (or other health or social professional) about concerns related to your alcohol or drug use, you can ask them to refer you directly into our services.

For some of our services, such as substitute prescribing, you will need to be referred by your GP before we can support you. Give us a call for more information.

Find your GP


What next?

Once you have self-referred or been referred by a health professional, we aim to contact you within two weeks to invite you to an assessment. At your assessment, we will meet you to discuss your needs and explore support and treatment options available.


Need help now?

Find out what to do in the case of an emergency or where you get support for specialist requirements and complex issues.

get support now